Models & Language
The promise of BPM technology is only realized within the context of traditional management skills and discipline. Ironically, it is an erroneous common pattern of “magical thinking” that impedes success in both traditional- and new "BPM technology"-enabled management environments.
Intervention Warning Against Overselling BPM Technology
On a discussion hosted by the BP Group on LinkedIn, member Mr. Ajit Kapoor has made an excellent intervention in this discussion. Our root discussion concerns an “experimental BPM technology sales pitch” which posited that “for the first time in history, we have a technology that is explicitly about taking your vision about how your business operates, and building tools that directly make it possible to run your business, according to that vision."
Specifically Mr. Kapoor has articulated a powerful position that new technologies such as BPM software should not be pitched as "nirvana". And his riposte comes with powerful credibility based on his achievements and career.
On the LinkedIn BP Group, in response to your host's item Selling BPM Reveals Essence Of BPM, one of the participants contributed an excellent response questioning the emphasis on the idea of technology when selling BPM. This dialogue is a great opportunity to highlight the importance of seeing BPM as a business technology. . . . read more